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Harvest Technologies, Corp. -
Terumo
Plymouth, MA
Warehouse Operations Supervisor
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Manage,
train, and oversee warehouse personnel
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Fulfill
daily customer orders of finished goods product, meeting daily shipping
requirements and deadlines.
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Preparation
of domestic order documentation and freight instructions
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International
order documentation: BOL, Comm. Inv., SED, COO, NAFTA Cert, etc.
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Maintain
daily warehouse operations, maintenance and safety.
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Continuous
communication with customer service and accounting.
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Expert
user of shipping software: Fedex, UPS, DHL, Freight forwarders, etc.
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Oversee
contract negotiations with shipping and freight services.
· Participate in inventory, quality & FDA/BSI audits,
conduct & prepare internal audits
· Field all shipping / receiving related service calls, resolve
customer issues
· Investigate customer complaints, root cause
determination
· Receipt of return goods authorizations, maintain RGA
database & track for trending
· Provide detailed monthly reports & semi-annual
management presentations
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Maintain
departmental 5S requirements
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Implement
and maintain warehouse organization and layout – bin locations.
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Expert
forklift operator, 10 years experience. (Electric reach truck / pallet
jacks)
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Prepare,
print, issue and complete orders, control inventory using (JD Edwards /
MAS-90)
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Maintained
an efficient accident free work environment for 14 years
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Key
participant in transition following company acquisition.
Skilled with the Following Equipment:
Forklift, pallet jacks, shrink wrap machine,
pallet strapper, tape gun, shipping scale, hydraulic, standard dock plates,
general hand tools.
Accomplishments:
Investigated, negotiated, and implemented
warehouse racking installation project. Increasing warehouse square footage
by 5K feet.
Project lead with Fedex software installation.
Implemented bin locations through warehouse for
organization and efficiency.
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